Frequently asked questions

It is self-paced: video lessons, each followed by a hands-on activity, plus three real-world case studies. An expert designs, reviews and approves it, and appears on the course as its supervisor. You receive a certificate when you finish.

They are virtual presenters generated with AI, and every course says so clearly. They present the lessons; the content was designed, reviewed and approved by the supervising expert. If the format isn’t for you, the refund policy has you covered.

It depends on the course, and each course page shows an estimated duration. There are no fixed sessions and no deadline: learn whenever you like, at your own pace.

Yes, for life. Come back to the lessons and activities whenever you need them, even after you have your certificate.

Yes. Your progress belongs to your account, not your device: start a lesson on your phone and pick it up on your laptop where you left off.

We write in Arabic first, and our courses are also available in English. Each course page shows its languages.

mada, Visa, Mastercard and Apple Pay.

Yes. You get a full refund automatically within 7 days of purchase, unless you have read 30% of the training. See the refund policy.

Go to My account, then My purchases, choose the course and select Request a refund. If your request is within the rule, the money returns to your original payment method automatically within 5 to 14 business days of the request being carried out, with no fees.

Yes. Every purchase comes with a tax invoice that includes VAT.

As soon as you complete the course, a certificate of completion is issued in your name.

Every certificate has a public verification link you can add to your CV or LinkedIn. Anyone can also check it on the certificate verification page.

When you finish a course you receive a certificate in your name, with a public verification link anyone can open to check its status.

Yes. Your organization buys seats for its employees and manages them from one account. Details on the companies page.

Choose a course and assign it to an employee or to a whole department; it appears straight away in their accounts.

Completion reports for every employee and every department: who has started, how far they have got, and who has finished and earned a certificate.

Yes. We build custom training from your internal policies and procedures, in the same format: lessons, activities, case studies and certificates. Request a proposal.